Updated: June 2020

Cornerstone Answering Service strives to ensure that all of our services are accessible to people with disabilities. We have invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Website Accessibility

Cornerstone Answering Service strives to meet the following accessibility standards: Web Content Accessibility Guidelines (WCAG) 2.0 AA, PDF/Universal Accessibility (PDF/UA) to ensure our digital offerings are ADA Compliant.

Here are just some of the many ways that our web site is accessible and meets the above accessibility standards:

  • Descriptive alt text is assigned to every meaningful image on our website.
  • Our website is navigable without a mouse (using only a keyboard).
  • We provide closed captioning on all videos.
  • We provide a text transcript for all video and audio.
  • We ensure that all text to background color contrast meets a 4.5:1 ratio.
  • All PDFs hosted on our site meet the PDF/UA minimum standards.
  • We maintain a consistent and predictable layout throughout our website.
  • We only integrate and link to third-party apps, scripts, and websites that are meet WCAG 2.0 AA standards.
  • Beyond our existing remediation measures, we continually review our website (internally and independently) to ensure we adhere to best practices in web accessibility.

Ongoing Evaluation

Cornerstone Answering Service continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities. Through our genuine and good-faith commitment and devotion to accessibility, we believe we not only meet but exceed the digital accessibility requirements imposed by Title I, II, & III of the Americans with Disabilities Act (ADA) and Section 504 & 508 of the Rehabilitation Act.

Despite our efforts to make all pages and content on our website fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. Please let us know of any specific issues you have using our website.

We Want To Help

We are committed to accessibility and we are always seeking to improve. If you know of a way we can improve, please let us know. If you are experiencing difficulty with any content on our website or require assistance with any part of our site, please contact us at 888.606.6211 during normal business hours and we will be happy to assist.

Resources

For more information on web accessibility and legal requirements, here are helpful resources: