At Cornerstone Answering Service, our operators receive training and information on your specific business. We work to learn the services and operations available from your business and how you interact with your customers.

We train our agents on how to communicate with callers in a professional manner and to listen attentively, and to provide succinct, yet detailed documentation for your follow-up. We offer a range of services designed to simplify your operations, and keep you connected to your customers.

Answering Services

Today’s technology has created expectations of immediate response, making it even more important to be quickly available to those who reach out to your business. Our Cornerstone Answering Service staff will work with you and your team to develop a customized script that will be used to answer basic questions and to gather all the necessary information you need to follow up on the call.

In addition to the customizable scripting and answering options, we are able to customize how you receive your messages. Choose to receive your messages by phone, text, e-mail, or through our secure app.

Virtual Receptionist

As a business owner, you are busy and adding staff is expensive. Cornerstone Answering Service has operators ready to assist you. Whether you need permanent virtual receptionist services or someone to help out during vacations, vacancies, illness, or extremely busy times, we can help.

Our agents will represent your business by name and will be trained to provide directions, contact information, hours of operations, and service details, as well as other information you provide.

  • Text Messaging and Text Message Reply

  • E-mail and E-mail Reply

  • Call Contacting Log

  • Directions Supplied to Callers for Up to 10 Locations

  • Customized Service Level Questions

  • Patched Calls

  • On-Call Scheduling

  • Toll-Free Call Forwarding Number

  • Supervisor on Duty 24/7

  • Continuous Training

  • Online Web Messsaging

  • Mobile App for Smart Phones

Industry Specific Solutions

Request A Free Trial

At Cornerstone Answering Service, we customize the services to your business needs. You only pay for the services you need and there are no long-term contracts.  You can cancel and conveniently change options at any time.  To obtain a free quote, fill out the form below and one of our customer service representatives will contact you.